[{"data":1,"prerenderedAt":13},["ShallowReactive",2],{"legal-privacy-en":3},{"id":4,"type":5,"category":6,"sortOrder":4,"isPublished":7,"viewCount":8,"createTime":9,"updateTime":10,"title":11,"content":12,"languages":6},2,"privacy",null,1,28,"2026-10-23 17:38:25","2026-10-23 18:30:27","Privacy Policy","\u003Cp>This policy explains what data the Ordaline app (parcel delivery from China to Kazakhstan) collects, why, and how we protect it. We process personal data in line with the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”. By using the app you agree to this policy.\u003C\u002Fp>\n\u003Ch3>1. What we collect\u003C\u002Fh3>\n\u003Cul>\u003Cli>Account: phone number, name, e-mail (if you add one), profile photo.\u003C\u002Fli>\u003Cli>Recipients: full name, phone, IIN (if required for customs), chosen pickup point.\u003C\u002Fli>\u003Cli>Parcels: tracking numbers, item descriptions and values, weight and dimensions, warehouse photos, status history.\u003C\u002Fli>\u003Cli>Payments: amount, method and status. We never receive or store card details — payments are processed by the bank or payment provider (Kaspi, FreedomPay).\u003C\u002Fli>\u003Cli>Location — only when you tap “Find the nearest point”, and only to sort pickup points by distance. We don't keep a location history.\u003C\u002Fli>\u003Cli>Technical data: device model, app version, language, push notification token.\u003C\u002Fli>\u003C\u002Ful>\n\u003Ch3>2. Why we need it\u003C\u002Fh3>\n\u003Cul>\u003Cli>to receive, store, ship and hand over your parcels;\u003C\u002Fli>\u003Cli>to prepare customs documents;\u003C\u002Fli>\u003Cli>to calculate shipping costs and take payment;\u003C\u002Fli>\u003Cli>to tell you about parcel status and answer support requests;\u003C\u002Fli>\u003Cli>to prevent fraud and improve the service.\u003C\u002Fli>\u003C\u002Ful>\n\u003Ch3>3. Who we share it with\u003C\u002Fh3>\n\u003Cp>Only those we need to deliver your parcels, and only what they need: our warehouse in China (it sees your customer code, not your name or phone), carriers, customs representatives, pickup points and payment providers. Data may be disclosed to authorities when the law requires it. We never sell your data.\u003C\u002Fp>\n\u003Ch3>4. Storage and security\u003C\u002Fh3>\n\u003Cp>Data is stored on servers in the Republic of Kazakhstan and sent over encrypted connections; staff only see what their job requires. Parcel and payment records are kept as long as the law requires; everything else for as long as your account exists.\u003C\u002Fp>\n\u003Ch3>5. Your rights\u003C\u002Fh3>\n\u003Cp>You can view and correct your data in the app, turn off notifications and location access in your phone settings, withdraw consent, and delete your account (Profile → Edit → “Delete account”). After deletion we keep only what the law requires us to keep.\u003C\u002Fp>\n\u003Ch3>6. Age\u003C\u002Fh3>\n\u003Cp>The service is intended for people aged 18 and over.\u003C\u002Fp>\n\u003Ch3>7. Changes and contact\u003C\u002Fh3>\n\u003Cp>We will announce changes to this policy in the app. For questions about your data, contact Support in the app or use the contacts in the “About” section.\u003C\u002Fp>",1792762226825]